Vita-Prep®
What is the difference between the Vita-Prep and the Vita-Mix® 5200?
The Commercial models have the appropriate certifications to be used
in a Foodservice business and the Vita-Mix® 5200 does not. The Vita-Prep®
includes support material designed for a chef. The Vita-Mix® 5200 includes
a warranty to cover household use. The Vita-Prep® warranty covers commercial
applications.
Mix’n Machine®
Can the Mix’n Machine® blend both soft and hard ice cream?
The Mix’n Machine® comes with your choice of agitators to cover all your mixing needs.
Touch & Go® Blending Station®
How do I reprogram my Touch & Go Blending Station?
Click
here to download Use and Care Manuals.
PBS
How do I reprogram my PBS?
Click here to
download Use and Care Manuals.
Drink Machine
Does the Drink Machine come with a sound enclosure?
The Drink Machine does not have an enclosure; however, we offer an enclosure
with our Blending Station® Advance.
General FAQs
What is the difference between the Drink Machine 2-Step Timer Blender and
the BarBoss®?
The BarBoss® offers a pulse control that allows you a quick and easy way to refresh your drinks.
How do I purchase Vita-Mix® Foodservice equipment?
In the US, our blenders are sold through restaurant equipment dealers/distributors.
Internationally, we have set up a network of authorized distributors
that go through a series of training sessions to assure they understand
our equipment from set-up to service. Equipment will be available to you when
you need it in the country you need it in.
Click here to find the Sales Representative in your area.
Where can I find my serial number?
It’s the number located underneath the barcode on the back of your blender. On the Mix’n Machine® the barcode is located on the side.
What makes Vita-Mix® Foodservice Equipment better than the competition?
Considered the "Cadillac" of blenders, dependability and innovation have always made Vita-Mix® the best in the business. In each piece of equipment lies the experience, the ability and the know-how of our specialists. We are the blending experts.
Where is Vita-Mix® Foodservice Equipment used?
Our target audience is simple, anyone and everyone who is blending or wants to blend. Our blenders can be found in any and every type of foodservice operation throughout the world. From our first sale to Smoothie King in 1972, we have sold blenders to restaurants in casual dining, fine dining, nightclubs and bars, fast food, smoothies, coffee, cruise ships, diners, bagels, donuts, sandwiches, ice cream, and even non-commercial applications such as business & industry, nursing homes and hospitals.
How do I clean Vita-Mix® equipment?
All Vita-Mix® Foodservice Equipment is NSF approved. The patented Vita-Mix®
container self-cleans with a added drop of liquid detergent in seconds.
Don’t worry, our machines are moisture sealed and dirt is easily wiped away
with a damp cloth. You can speed up cleaning by using the Rinse-o-matic®.
How powerful is the blender?
Our blenders are some of the most powerful on the market. We use
every bit of the horsepower for higher torque and faster more consistent
blending. All Vita-Mix® blenders maintain the power to crush a half gallon
of ice in 3 seconds.
Why do so many businesses use Vita-Mix® equipment?
Vita-Mix® is the preferred blending equipment provider for a variety of
foodservice establishments because our equipment has the speed necessary
to consistently, homogenize frozen drinks for the smoothest,
creamiest results. We are known for our quality and reliability.
Where is Vita-Mix® located?
Vita-Mix® headquarters is in Cleveland, Ohio, and Vita-Mix® sells its commercial
blending equipment through distributors worldwide. Directions to our
head quarters can be found here.
What kind of service does Vita-Mix® offer after the sale?
For its commercial customers, Vita-Mix® offers a worldwide network of
authorized service providers. In addition, a toll-free service number
for the United States and Canada (800-886-5235) is available to help,
24 hours a day, 7 days a week, 365 days a year. Outside the United States
and Canada, please telephone +1 (440) 782-2220 for an authorized Vita-Mix®
service center in your country.
What makes Vita-Mix® equipment better than its competitors?
All stainless steel enclosed blade assembly with sealed ball bearings,
metal to metal drive coupling for high speed production and a thermally
protected motor prevents burnout. Our patented polycarbonate
container is virtually unbreakable.
How quiet is it?
Noise from a blender is something Vita-Mix® engineers are continually battling. It’s hard to put a number on the noise level, as the environment the blender is in has a lot to do with the audible sound to the human ear. Vita-Mix® consistently rates below the sound of normal conversation, which means you never have to raise your voice to talk over this blender! We are so dedicated to making the quietest blender, that we went out and hired a former NASA sound engineer to help us design our patented muffler system.
Is Vita-Mix® equipment UL certified and why is this important?
Yes. The result of the standards and rigorous testing regimen performed by the UL is an assurance that a piece of equipment will perform as designed while protecting the operator from injury. All Vita-Mix® blenders are UL listed and adhere to UL 763 and related standards. Vita-Mix® blenders are equipped with reliable thermal protection systems rated for the current and voltage of the equipment they protect.
In addition to UL, Vita-Mix® Foodservice equipment bears several other
regional certifications and country-specific certifications. Contact
your local Vita-Mix® distributor for more information or telephone +1
(440) 782-2220 to locate an authorized Vita-Mix® distributor in your
country.
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